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IBM Tivoli Netcool/Impact |
IBM Tivoli® Netcool®/Impact™ streamlines event and alert
management, business service management, and incident and
problem management processes, improving time to resolution.
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Leverage context-driven correlation to
reduce symptomatic events and incident
tickets, and prioritize response based on
the actual impact to the business.
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Enrich events with business context for
improved event handling and faster mean time
to resolution.
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Improve visibility into business and
operational indicators through real-time
monitoring and analysis of business events
and activity.
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Access and display intelligence, in real
time, from across any mix of tools and data
sources in a single, integrated Web view,
for faster event, incident and problem
resolution.
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Execute automated actions in context,
directly from any event, incident, problem
or operator view, or drive runbook
automations for improved staff productivity
and process efficiency.
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