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ZenFocus is led by professionals who have years of working in the IT industry.

 

Susan Richards, CEO. Susan has more than 24 years experience ERP solutions by working with large customers from Canada, US and UK. Susan leads the team in Canada and currently leading expansion in Europe. Susan was instrumental in the merger of MAS Consulting Services with ZenFocus in 2004 to create a strong organization. Susan has MBA from Richard Ivey School of Business, University of Western Ontario and BS from University of Toronto.


Alan Smith, General Counsel. Alan has more than 16 years of experience in structuring the deals for IT companies in US and Canada.  His past experience with Accenture in outsourcing gave him deep exposure in legal and contract perspectives of large IT outsourcing deals. Alan is currently focused on developing ZenFocus operations in US and leading legal and contracts department of ZenFocus. Alan has MBA from Rotman School of Business, University of Toronto.

 

Mike Dhall, Senior Vice President. Mike has more than 19 years of experience in Asset and Service Management solutions. His past experience with Cap Gemini Ernst & Young and MRO Software gave deep experience on designing Asset Management solutions for large customers in US and Canada. Mike currently manages India operations and streamlining previous acquisitions made by ZenFocus in India. Mike has MBA from Richard Ivey School of Business, University of Western Ontario and BS Engineering from Faculty of Engineering, JMI, New Delhi.

 
 

 

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Management Team

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 Asset Management

- IBM Maximo Asset Management

- Tivoli Asset Management for IT

- Tivoli License Compliance Manager

- IBM Tivoli CCMDB

- IBM TADDM

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 Service Management

- IBM Tivoli  Service Request Manager

- IBM Tivoli Foundations Service Manager

- IBM Tivoli Foundations Application Manager

- IBM Tivoli Monitoring

- IBM Tivoli Netcool/Impact

- IBM Tivoli Netcool/Omnibus

- IBM Tivoli Storage Manager

  Managed IT Services

- Portal Deployment - IBM Websphere

- Business Intelligence - IBM COGNOS

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- Remote Monitoring

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- Oracle EBS

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- PeopleSoft Enterprise

- Microsoft Dynamics Axapta

 IT Staff Augmentation

- Direct Placement

- Project Management

- Guaranteed Delivery Program

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